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Investigators Toolbox: The Keyboard Warrior - Conducting Desktop Investigations

Learn how to conduct Desktop Investigations!

In the age of Big Data having the ability to triage cases effectively by assigning an investigator to preview a case can have a substantial and positive effect on case management. Desktop investigations are now an important part of meeting investigative deadlines, uncovering pertinent information, evaluating referrals and data mining results for damages and merits of opening a case.

Desktop Investigations involve the use of the computer - an everyday tool - to perform certain investigative functions. In a properly managed investigative unit having the ability to triage cases effectively by assigning a Desktop Investigator saves time and money while creating another investigative value stream as the Unit works together.

Depending on how the Investigative Unit allocates investigative personnel, where the Desktop Investigator ends the Field Investigator begins. This requires teamwork but also continuity in investigative planning. However, having a properly trained Desktop Investigator that can triage cases, evaluate and present cases for damages and merit, and provide the foundational building blocks for an investigation can figure heavily into the value stream that the Investigative Unit creates regardless of public or private sector.

The Bottom Line: This course will provide a synopsis for laying out the Investigative Unit, the role of the Desktop Investigator in case triage, and a detailed guide to conducting the Desktop Investigation including the creation of the Desktop Investigator Master Checklist as part of the course assignment. Learn the skills necessary to conducting Desktop Investigations, the importance of case triage, and how to properly fit into the Investigative Unit by raising your investigative skills conducting Desktop Investigations.



Your Instructor


Aaron M. Denbo
Aaron M. Denbo

Aaron M. Denbo is a seasoned presenter, interviewer, and investigator who focuses on applying innovative and effective techniques to the investigative process. Mr. Denbo is a Certified Fraud Examiner, Certified Forensic Interviewer and Social Media Intelligence Analyst with investigative specializations in Healthcare Fraud, Organized Crime, Interviewing, and SOSINT. He earned a Masters degrees in Religion and a Master of Applied Science in Security Management and holds advanced certificates in Forensic Linguistics a certificate in Crime Prevention Through Environmental Design. His investigative background includes fraud investigation in Higher Education entitlement programs, Healthcare Fraud, and Insurance fraud. Besides duties with the Counter Fraud Academy he is currently a fraud investigator in the Pacific Northwest.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
What will I learn?

This course covers the importance of Desk Investigations in the investigation management process, the importance and use of Desktop Investigators in triaging cases, and the use of checklists in systematically organizing investigations.

How will I learn?

Besides lecture content, the course has a required quiz and a practical assignment - building a Desktop Investigator checklist and conducting a practical Desktop Investigation on the learner with the newly built Desktop Investigator Checklist.

What else should I know?

Keyboard Warrior: Conducting Desktop Investigations is part of the Investigators Toolbox series of courses which are designed to provide practical skills applicable immediately for investigators. There are more investigative skills to learn!

Get started now!